The AI Operating Model Playbook

Owner-Operator Playbook

The Product-Centric Operating Model Playbook: Mastering Managed Services Transformation for Measurable Business Impact

Managing Production Large Language Models: Playbook for Designing, Deploying, and Operating LLM at Scale and Machine Learning FinOps Blueprints (Enterprise Machine Learning Operations)

Active Operations Management: The playbook for service operations in the agile age