Business CommunicationYour Mentor and Guide to Doing Business Effectively\nAuthor(s): Harvard Business Review\nFormat: Paperback\nPublisher: Harvard Business Review Press, United States\nImprint: Harvard Business Review Press\nISBN-13: 9781591391135, 978-1591391135\nSynopsis\nEffective communication is a vital skill for everyone in business today. Great communicators have a distinct advantage in building influence and jumpstarting their careers. This practical guide offers readers a clear and comprehensive overview on how to communicate effectively for every business situation, from sensitive feedback to employees to persuasive communications for customers. It offers advice for improving writing skills, oral presentations, and one-on-one dealings with others. Contents include:\nUnderstanding the optimal \""medium\"" to present information Learning the best timing to deliver a message Delivering an effective presentation Drafting proposals Writing effective e-mails Improving self-ed.