Communication and Conflict Management in Churches and Christian Organizations

7 Winning Conflict Resolution Techniques: Master Nonviolent and Effective Communication Skills to Resolve Everyday Conflicts in the Workplace, Relationships, Marriage and Crucial Conversations

The Essential Crisis Communications Plan: A Crisis Management Process that Fits Your Culture

Managing Intercultural Conflict Effectively: 5 (Communicating Effectively in Multicultural Contexts)

Law Enforcement Interpersonal Communication and Conflict Management: The IMPACT Model