The Basics of Process Mapping\nby Robert Damelio\nPaperback\nEnglish\n\nDelivery\nUsually delivered in 2\u20133 working days (dispatched today if ordered before 3pm).\n\nBrand new copy from BookCurl \u2013 the UK independent online bookseller.\n\n------------------------------\nBook details\n------------------------------\nAuthor: Robert Damelio\nTitle: The Basics of Process Mapping\nFormat: Paperback\nLanguage: English\nTopic: Economics\nPublisher: Taylor & Francis Inc\nPublication year: 2011\nEdition: 2nd edition\nISBN-13: 9781563273766\nISBN-10: 1563273764\n\n------------------------------\nDescription\n------------------------------\n\n--Updates the bestselling first edition with four new chapters and 75 new graphics\n--Explains how to create each type of map and how to determine which type of map is most appropriate\n--Supplies proven principles and guidelines for improving the flow of knowledge work \n--Includes a set of measures for flow and waste\n--Discusses problematic .