Working with Difficult People, Second Revised Edition : Handling the Ten ...

Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities

Getting Along : How to Work with Anyone (Even Difficult People)

Working With Difficult Patients by Franco De Masi - 9781782200437

Difficult People at Work : Action Strategies for Dealing with Challenging ...