Cisco Certified Support Technician (CCST) IT Support - 100-140 Official Cert GuideAuthor(s): Mark Smith, David Bayne, John Pickard\nFormat: Paperback\nPublisher: Pearson Education (US), United States\nImprint: Cisco Press\nISBN-13: 9780135403921, 978-0135403921\nSynopsis\nTrust the best-selling Official Cert Guide series from Cisco Press to help you learn, prepare, and practice for the Cisco Certified Support Technician (CCST) IT Support [tel] exam. Well regarded for its level of detail, study plans, assessment features, and challenging review questions and exercises, Cisco Certified Support Technician (CCST) IT Support [tel] Official Cert Guide helps you master the concepts and techniques that ensure your exam success and is the only self-study resource approved by Cisco. Leading Cisco technology instructors Mark Smith, David Bayne, and John Pickard provide preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and ht