Service: We are very sorry for the shopping experience you have experienced. If you have any problems with the goods you received, please contact us and we will serve you 24 hours a day.note：This product does not support 110V voltage. Please do not place an order if the voltage is not compatible, otherwise you will need to provide your own transformer. Maximized Cooking Space: Features an enlarged square steaming plate, along with rectangular and large round plates, to accommodate a variety of delicious meals, enhancing your cooking experience. Efficient Quick Steaming: Generates steam in just 10 seconds, locking in freshness with a 360 degree thermal cycle for rapid cooking that preserves original flavors and nutrients. Extended Heat Preservation: Offers 12-hour automatic heat preservation, ensuring meals stay warm for enjoyment anytime, with steam energy that speeds up vegetable cooking by 50%. Multi-functional 3-Tier Steamer: Versatile for steaming vegetables, seafood, meat, and more. The base doubles as an electric pot for noodles, shabu-shabu, and slow cooking when the steam generator is removed.