The Jabra Link 860 is a flexible audio processor with dual connectivity to deskphone and softphone straight out of the box. With easy to reach buttons for mute, volume, switching calls between deskphone and softphone, the Jabra Link 860 now comes with added audio streaming; call recording, agent greeting and transcribing.Consistent sound clarity, background noise reduction and safe noise levels ensure fewer call interruptions so agents complete more calls - faster. Built-in noise reduction and easy call management features promote a safe, comfortable and more productive working environment.Call clarity, hearing protection features and background noise reduction ensure quick call resolution and create a comfortable and more productive working environment. The Jabra LINK 860 audio processor delivers acoustic shock protection and is compliant with the EU Noise-at-Work Directive.Whether you are moving offices or migrating from one telephony infrastructure to another, the Jabra Link 860 will allow you to maximise your existing headset investment for longer.