HOW TO ORDER - 1. Click the "Customize" button. 2. Upload your photos and make selections. 3. Add to Cart 4. Proceed to Checkout. You can upload photo with any person or pet. To ensure a better process, please upload clear photos including head & body. MATERIAL - Our customized bobbleheads are made of environmental friendly polymer clay which is a safe, green and non-toxic material. Our products are all crafted by hand, made of soft ceramic material and baked into shape. They are washable, non-fading and durable, and can be stored for a long time. UNIQUE GIFT IDEA - Custom bobbleheads are personalized representations of individuals, capturing unique features and characteristics. They are alo thoughtful and memorable gifts for special occasions. Give this one-of-a-kind gift today and rest assures that you will be remembered forever! CUSTOMER SERVICE - High level quality assurance & customer service. If you have any questions about your order, you can contact with our customer service guy any time. We will promptly reply to your message. BULK ORDERS - If you'd like to order custom bobbleheads in bulk with us, please contact with our customer service guy and we'll give you very nice discounts.