IMPORTANT NOTEANY CLAIMS FOR DAMAGED OF LIQUIDS MUST BE SENT TO US WITH THE ITEMS STILL SEALED IN THERE PACKING. WE PACK ALL LIQQUIDS / SHAMPOOS ETC VERY WELL, SOME ITEMS HAVE THE TOPS TAPED, SOME BOTTLES ARE WRAPPED WITH A CLING FILM HANDY WRAP TO STOP THE CAPS OPENING OR COMING LOOSE IN TRANSIT. WE THEN SEAL IN A BAG INCASE THE WORST SHOULD HAPPEN. CLAIMS FOR ANY DAMAGED OR LEAKAGES MUST BE SENT PICTURES OF THE LEAKAGE / DAMAGE INSIDE THE PACKING. OPENED ITEMS ARE NOT PROOF OF LEAKAGE AS WE HAVE HAD SEVERAL CUSTOMERS NOT BEEN HONEST ABOUT IT SO WE HAVE SET THESE INSTRUCTIONS. IF DAMAGED DO NO OPEN THE PACKING IN ORDER FOR US TO CLAIM WE NEED IT TO BE SECURED AS WE PACKED IT. OPENED WILL VOID ANY CLAIMS FOR DAMAGED SORRY BUT WE NEED TO BE STRICT ON THIS FOR EVERYONEAny items which are sent with Royal Mail please be aware of delays due to Bank Holidays, and industrial action strikes - this will cause delays over the next coming months and around busy periods of year such as Christmas;