Double-wall construction keeps ice cold and prevents outer condensation Deep channels collect melted ice, keeping it away from remaining whole cubes Clear, flip-top lid allows for easy access and secure closer Non-slip base keeps the Bucket in place while you scoop Locking tongs feature sharp teeth and attach to sides of Bucket The OXO Better Guarantee: If you experience an issue with your OXO product, get in touch with us for a repair or replacement; We’re grateful for the opportunity to learn from your experience, and we’ll make it better